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policyOpenAI · Sam Altman

OpenAI says over 1 million weekly ChatGPT users discuss suicide as company touts GPT-5 safety gains

The disclosure, framed as evidence of progress, is the most direct accounting yet of how many people bring their worst moments to a chatbot — and lands in the middle of a lawsuit, an FTC inquiry, and a fight over content restrictions.

OpenAI published numbers on Monday that the company had not previously put to a figure: 0.15% of ChatGPT’s weekly active users have conversations containing explicit indicators of potential suicidal planning or intent. With more than 800 million weekly users, that is over a million people a week. Roughly 0.07% — about 560,000 people — show possible signs of psychosis or mania, and 0.15% show heightened emotional attachment to the chatbot.

The data arrives attached to a safety claim. OpenAI says its latest work on ChatGPT involved more than 170 mental health experts. As part of that work, psychiatrists and psychologists reviewed more than 1,800 model responses. On a separate evaluation of more than 1,000 self-harm and suicide conversations, OpenAI says its new GPT-5 model is 91% compliant with the company’s desired behaviors, compared with 77% for the previous GPT-5 model. The post also touts expanded access to crisis hotlines, break reminders, new baseline evals for emotional reliance and non-suicidal emergencies, and an age-prediction system meant to detect children and apply stricter safeguards.

OpenAI is being sued by the parents of a 16-year-old who confided suicidal thoughts to ChatGPT before his death; 45 state attorneys general, including California and Delaware, have warned the company about protecting young users; and the FTC has opened a broad inquiry into AI chatbots and minors. Meanwhile Altman says restrictions are loosening, with erotic content for adults starting in December. The company’s language carefully separates its product from the distress it measures: mental health symptoms, the post says, are universally present in human societies.

OpenAI says these conversations are extremely rare and difficult to measure, and that the estimate is an initial analysis.

O
OpenAI

said in its blog post that these conversations are extremely rare and difficult to measure, and that the estimate is an initial analysis

S
Sam Altman

had claimed earlier in October that the company mitigated serious mental health issues and would relax restrictions, including allowing verified adults to generate erotic content

M
Mental health and AI safety researchers

have warned that sycophantic chatbot behavior can reinforce delusions and harmful beliefs, and that vulnerable users may seek psychological support from models

One year later — open only if you can handle spoilers

The figures became part of a legal fight rather than closing one: by late November 2025 OpenAI faced five wrongful-death suits and argued in the Adam Raine case that the teen had violated its terms of use. New suits kept arriving into June 2026, several of them centred on GPT-4o.

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